Enabling your browser's cookies

What type of browser are you using?

Internet Explorer    Netscape    AOL    Opera    Mozilla    Firefox    Safari    Camino     Konqueror

Internet Explorer

Internet Explorer 6.x:

  1. In Internet Explorer click on "Tools" at the top of the window.
  2. Select "Internet Options".
  3. Click on the "Privacy" tab.
  4. In the center of the "Privacy" tab screen, there should be an "Advanced" button. Click this button.
  5. Ensure that "Override automatic cookie handling" is checked.
  6. First and Third party cookies should be set to "Accept"
  7. Check "Always allow session cookies"
  8. Click on "OK"

Internet Explorer 5.x (Windows):

  1. From the Tools menu, click [Internet Options].
  2. Click the [Security] tab.
  3. Click the [Custom Level] button.
  4. Click on the "Advanced" button
  5. Scroll down through the window to locate the Cookie Section. Internet Explorer 5 contains two separate locations where cookies are changed:
    Allow Cookies that are stored on your computer.
    Allow per-session Cookies, not stored.
  6. Enable your cookies at each location.
  7. Click [OK].

Internet Explorer 5.x (Macintosh):

  1. Click Edit
  2. Select Preferences
  3. Under the Receiving Files option, select Cookies
  4. Under "When receiving cookies:" select the desired level of cookie acceptance
  5. Click OK to finish

Internet Explorer 4.x:

  1. Click on VIEW.
  2. Go to INTERNET OPTIONS.
  3. Click Security tab.
  4. Click on Custom Level.
  5. Scroll Down to COOKIES.
  6. "Enable Cookies" should be selected.
  7. Click OK to exit

Netscape

Netscape Navigator 6.x - 8.x

  1. Click Edit on the Toolbar.
  2. Click Preferences
  3. Click the Privacy and Security category; expand the list to show the subcategories.
  4. Click Cookies
  5. Three options are displayed. Do the following:
  6. If you want to be notified when a web site tries to set a cookie, select "Warn me before accepting a cookie."

Netscape Navigator 4.x

  1. Click on Edit, and then click Preferences
  2. Click on the Advanced
  3. In the Cookies section, select Accept all cookies
  4. Click OK

Netscape Navigator 3.x

  1. Go to Options on the menu bar
  2. Pick Network Preferences
  3. Click the Languages tab
  4. Click the checkbox next to "Enable Java"
  5. Click OK

AOL

NOTE: If the changes below do not work for you, please minimize the AOL Browser and open and use a SEPARATE browser like Internet Explorer or Netscape.

Properly Enabling Cookies on AOL 9.0:

  1. Click on the AOL "Settings" icon near the top of your AOL window.
  2. In the "Essentials" section, click on "Internet [Web] Options"
  3. Click on the "Privacy" tab.
  4. Click on the "Advanced" button
  5. Ensure that "Override automatic cookie handling" is checked.
  6. First and Third party cookies should be set to "Accept"
  7. Check "Always allow session cookies"
  8. Click on "OK"
  9. Click "Apply" and then "OK"

Properly Enabling Cookies on AOL 8.0:

  1. Click on the AOL "Settings" icon near the top of your AOL window.
  2. In the dropdown that appears, select "Preferences".
  3. Click the "By Category" tab
  4. Find "Internet" in the listings.
  5. Click on the "Privacy" tab.
  6. Click on the "Advanced" button.
  7. Ensure that "Override automatic cookie handling" is checked.
  8. First and Third party cookies should be set to "Accept"
  9. Check "Always allow session cookies"
  10. Click on "OK"
  11. Click "Apply" and then "OK"

Enable Cookies on AOL (v6.0) for WINDOWS:

  1. Click on MY AOL.
  2. Click SETTINGS on the main toolbar.
  3. Click PREFERENCES.
  4. Click on Internet Properties (WWW).
  5. Click on the SECURITY tab.
  6. Click on the INTERNET ZONE, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
  7. Scroll down until you see Cookies.
  8. Click Enable for the Allow per-session cookies option.
  9. Click OK to exit.

Enable Cookies on AOL (v5.0) for WINDOWS:

  1. Click on MY AOL on the main toolbar.
  2. Click PREFERENCES.
  3. Click on WWW.
  4. Click on the SECURITY tab.
  5. Click on the INTERNET ZONE, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
  6. Scroll down until you see Cookies.
  7. Click Enable for the Allow per-session cookies option.
  8. Click OK to exit.

Enable Cookies on AOL (v4.0) for WINDOWS:

  1. Click on START MENU from desktop
  2. Click on SETTINGS, then CONTROL PANEL
  3. Click on the INTERNET icon.
  4. Click the ADVANCED tab and scroll down until you see the word COOKIES.
  5. Click on ALWAYS ACCEPT COOKIES.
  6. Click on APPLY and then OK to exit.

Enable Cookies on AOL (v3.x) for WINDOWS or (v4.x) for MACINTOSH:

  1. Click on MEMBERS or MY AOL.
  2. Click PREFERENCES.
  3. Click on WWW or WEB.
  4. Click on ADVANCED TAB and scroll down until you see the word COOKIES.
  5. ENABLED should be selected.
  6. Click OK to exit.

Enable Cookies on AOL (v3.x) for MACINTOSH:

  1. Cookies are NOT available through v3.x for Mac. AOL recommends upgrading to AOL 5.0.
  2. This is available to download at http://free.aol.com.

Opera

Opera 7.11

  1. From the File menu, choose Preferences.
  2. Click the Privacy category.
  3. Check Enable Cookies.
  4. From the Normal Cookies drop-down menu, select Automatically accept all cookies.
  5. From the Third Part drop-down menu, select Automatically accept all cookies.
  6. Click OK.

Mozilla

Mozilla

  1. Go to Edit on top of browser
  2. Choose Preferences on bottom of list
  3. Open the Privacy & Security menu on left hand side of box.
  4. On right hand side of box choose "Enable all cookies"
  5. Press OK

Firefox

Mozilla Firefox

  1. Select Tools | Options... from the main menu.
  2. Select Privacy from the left panel of options.
  3. Expand the Cookies options on the right.
  4. Select "Enable Cookies."

Safari

Safari 1.0

  1. From the Safari Menu, choose Preferences.
  2. Click the Security icon.
  3. In the Accept Cookies: selection box, chose Always.

Camino

Camino

  1. Select Preferences from the Camino menu.
  2. Select the Privacy icon.
  3. Select Enable cookies.
  4. Close the Preferences by clicking in the window's close box

Konqueror

Konqueror

  1. Under Settings select Configure Konqueror.
  2. In the 'Settings' window, select 'Cookies'.
  3. On the right-hand side panel select 'Enable Cookies.'
Modify your security/firewall/anti-virus software settings


Security/firewall/anti-virus software can sometimes affect how browsers handle cookies. Please turn off Zone Alarm, Norton Personal Firewall, McAfee Privacy Service while browsing our site.

To determine the version of browser on your computer:
  1. Click Help from the menu at the top of the screen
  2. Click About (a screen should display giving you the version)
Try a different browser/Update your current browser


AOL users in particular may want to try using a different browser other than the default AOL Browser:

  1. Connect to AOL as you normally do
  2. Start a separate web browser program (other than the AOL browser) such as Microsoft Internet Explorer or Netscape

Some popular browsers are listed below. Click the browser's name to download the latest version:

Microsoft Internet Explorer
Netscape
AOL
Opera
Safari (Macintosh only)
Mozilla
Firefox
Camino (Macintosh only)